MakeMyTrip CASE STUDY

The Success Story of MakeMyTrip #MySpiritualIndia Campaign

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The Journey Behind MakeMyTrip's
#MySpiritualIndia Campaign

Founded in 2000, MakeMyTrip is India’s #1 online travel company. With more than two decades of industry experience, MakeMyTrip has transformed the travel industry with its customer-centric approaches. The company helps users with flight bookings, holiday packages, hotel reservations, rail and bus tickets, etc. In its recent initiative, MakeMyTrip launched the #MySpiritualIndia campaign. This campaign, crafted in collaboration with Javali Comms, showcased India’s spiritual diversity from the Himalayas to Kanyakumari and focused on secure booking practices. They earned multiple awards and strengthened MakeMyTrip’s position as the preferred choice for modern travelers.




Overcoming Obstacles in
the #MySpiritualIndia Campaign

Audience Engagement:

  1. Diverse Interests: Capturing the attention of different audience segments from devout spiritual travelers to casual tourists was a major challenge.
  2. Engagement Consistency: We had to keep the audience engaged throughout the campaign, especially during off-peak travel seasons.


Influencer Dynamics
:

  1. Selection Process: Identifying influencers who had significant reach and met the spiritual and cultural values of #MySpiritualIndia needed planning.
  2. Content Authenticity: We had to make sure that the influencers’ content remained authentic and true to the spiritual nature of the campaign.


Message Integration
:

  1. Balancing Themes: Integrating the data protection message without detracting from the spiritual and exploratory appeal of the campaign was complex.
  2. Technical Communication: Simplifying the technical aspects of data security without losing critical information was another significant hurdle.


Content Curation
:

  1. Cultural Sensitivity: We needed deep cultural sensitivity to develop respectful content that represents India’s diverse spiritual practices.
  2. Platform Specificity: We had to follow a flexible content strategy so that the content performed well on different social media platforms.

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The Making of #MySpiritualIndia

1. Campaign Conceptualization : Our first step was to capture India’s rich spiritual diversity, from the Himalayas to Kanyakumari. We planned the #MySpiritualIndia campaign in such a way that it highlighted the essence of  spiritual destinations and infused the rich culture of India. We created a compelling narrative that invited travelers to explore and experience.

2. Influencer Collaboration : The right influencer collaboration was crucial. We partnered with influencers who were popular and also resonated with the campaign’s spiritual ethos. Each influencer was briefed thoroughly so that the content was authentic, engaging, and easily integrated with messages about MakeMyTrip’s commitment to global data protection standards.

3. Content Development and Curation : We curated a mix of visually appealing and informative content, designed for various social media platforms. This involved creating detailed content calendars, engaging multimedia, and interactive elements with high engagement levels and effectively communicated both the allure of spiritual travel and the security features of the MakeMyTrip app.

4. Monitoring and Optimization : Throughout the campaign, we continuously monitored performance metrics and audience engagement. This real-time data allowed us to make adjustments to our strategies, and optimize the campaign’s reach and impact. We also focused on a consistent and unified brand message across all platforms.

Achieving Milestones: The Tangible
Progress of #MySpiritualIndia

Brand Visibility : The #MySpiritualIndia campaign significantly boosted MakeMyTrip’s visibility across social media platforms. With a combination of influencer partnerships and compelling content, the campaign reached millions of users and engaged them in meaningful ways. The use of influencers helped the campaign become a trending topic. Our efforts increased brand exposure and brought new users to MakeMyTrip’s platforms.

Trust in Data Security : The campaign aimed to educate and reassure users about MakeMyTrip’s commitment to global data protection standards. With carefully crafted messages integrated within the campaign, we successfully boosted consumer awareness and trust, and thus positioned MakeMyTrip as the preferred app for secure travel planning.

Cultural Engagement and Promotion : The campaign effectively promoted Indian spiritual tourism by showcasing diverse spiritual sites from the Himalayas to Kanyakumari. This supported the tourism industry and highlighted the cultural richness of India that encouraged both domestic and international travelers to explore these destinations through MakeMyTrip.

Awards and Recognition : The innovative approach and impactful execution of the #MySpiritualIndia campaign was recognized with several prestigious awards. These accolades further cemented Javali Comms’ reputation for excellence in marketing.